​

Privacy Policy

​

Information We Collect

​

When you use our website, request an estimate, schedule a service, contact us, join a referral or loyalty program, or make a payment, we may collect:

• Your name, telephone number, email address, and mailing address

• Vehicle information, photographs, service needs, and repair details

• Appointment, estimate, payment, and transaction information

• Insurance information that you voluntarily provide for claim assistance

• Website usage information collected through cookies and analytics tools

Please do not submit Social Security numbers, medical information, account passwords, or other unnecessary sensitive information through our website forms.

 

How We Use Information

​

We may use the information collected to:

• Respond to questions and estimate requests

• Schedule and provide automotive services

• Communicate about appointments, repairs, payments, and completed work

• Assist with insurance-related documentation when requested

• Operate referral, loyalty, promotional, or customer-service programs

• Improve website performance, security, and customer experience

• Meet legal, accounting, safety, and regulatory obligations

 

Cookies and Website Technology

​

Our website may use cookies and similar technologies provided by Wix and other service providers. These technologies help the website function, remember preferences, measure traffic, prevent fraud, and improve performance. You may manage cookies through your browser or the website’s cookie settings when available.

 

Service Providers and Information Sharing

​

We may share necessary information with service providers that help us operate the business, including website hosting, scheduling, payment processing, communications, analytics, insurance-related services, and professional advisers.

We may also disclose information when required by law, to protect customers or the business, or as part of a lawful business transfer. We do not sell personal information for money.

 

Payments

​

Payments may be processed by Wix Payments or another third-party payment processor. Payment providers maintain their own privacy and security practices. Veteran’s Final Touch does not directly store complete payment-card information submitted through an authorized payment processor.

 

Data Security and Retention

We use reasonable administrative and technical safeguards to protect personal information. No online system can guarantee complete security. Information is retained only as reasonably necessary for business, warranty, accounting, legal, and customer-service purposes.

 

Your Privacy Choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions. You may also ask to stop receiving promotional communications.

Submit privacy requests to info@veteransft.com. We may need to verify your identity before completing a request.

 

Children’s Privacy

This website is intended for adults seeking automotive services and is not designed to collect personal information from children under 13.

 

Third-Party Links

Our website may link to outside websites or services. Their privacy practices are controlled by their respective operators, and we are not responsible for their content or policies.

 

Terms of Use

​

Website Information

The website provides general information about Veteran’s Final Touch and its services. Website content does not constitute a final repair estimate, service agreement, warranty, insurance determination, or guarantee.

 

Estimates and Appointments

Online requests are not confirmed appointments or binding estimates until accepted by Veteran’s Final Touch. Pricing, repair time, parts availability, and service recommendations may change following an in-person vehicle inspection.

A separate written estimate, repair authorization, invoice, warranty, or work order controls the actual services performed.

 

Vehicle and Insurance Information

Customers are responsible for providing accurate vehicle, ownership, damage, and insurance information. Insurance-claim assistance does not guarantee coverage, payment, claim approval, or a particular insurance outcome.

 

Payments, Cancellations, and Refunds

Payment requirements, deposits, cancellations, refunds, storage charges, and completion terms will be disclosed through the applicable estimate, booking confirmation, invoice, or written service agreement.

 

Service Warranties

Any warranty applies only when stated in writing for the specific service performed. Warranty coverage may be subject to exclusions, maintenance requirements, inspection, and other written conditions.

 

Website Use

​

You agree not to:

• Use the website for unlawful or fraudulent activity

• Attempt to interfere with its operation or security

• Submit false appointment, payment, insurance, or contact information

• Copy or commercially reuse website content without authorization

• Upload malicious code or material that violates another person’s rights

 

Intellectual Property

The Veteran’s Final Touch name, logo, website design, photographs, graphics, and original content are owned by or licensed to Veteran’s Final Touch and may not be reproduced or commercially used without written permission.

 

Availability and Limitation of Liability

We work to keep website information accurate and available, but we do not guarantee uninterrupted access or that every statement will remain current. To the fullest extent permitted by law, Veteran’s Final Touch is not responsible for indirect or consequential losses resulting solely from use of, or inability to use, this website.

Nothing in these terms limits rights or remedies that cannot legally be limited.

 

Changes to This Policy

We may update this page as our website, services, or legal requirements change. The effective date at the top will show the latest revision.

 

Governing Law

These terms are governed by the laws of the State of Texas. Any dispute relating to the website will be handled in an appropriate court with jurisdiction in Texas, unless applicable law requires otherwise.

 

Contact Us

​​

Veteran’s Final Touch Auto Repair & Detail
2301 Old FM 440
Killeen, TX 76549

Email: info@veteransft.com
Office: (737) 356-2735
Website: VeteransFT.com