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Privacy Policy​

Information We Collect

We may collect information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Vehicle year, make, model, VIN, and other vehicle information

• Photos and information related to vehicle damage or requested services

• Insurance company and claim information when applicable

• Appointment and service preferences

• Customer-service communications

• SMS messaging preferences and consent records

We may also automatically collect limited technical information, including browser type, device information, IP address, cookies, and website activity.

How We Use Your Information

We may use your information to:

• Respond to estimate and service requests

• Schedule and manage appointments

• Communicate about estimates and vehicle services

• Request additional vehicle information or photographs

• Provide repair and service status updates

• Provide customer support

• Process payments and manage customer accounts

• Send informational SMS messages when you have opted in

• Send promotional SMS messages when you have separately opted in to marketing communications

• Improve our website, services, operations, and customer experience

• Maintain business and compliance records

• Prevent fraud, misuse, and security incidents

SMS Messaging and Consent

Text Messaging (SMS). If you opt in to receive text messages from Veterans Final Touch Solutions LLC, we use your mobile number only to send the messages you agreed to, such as estimates, appointment reminders, project updates, and customer support. We do not sell, rent, or share your mobile number or text messaging consent with third parties or affiliates for marketing or promotional purposes. You can opt out at any time by replying STOP.

Veterans Final Touch Solutions LLC may provide both informational and promotional SMS messaging programs.

Informational messages may include:

• Estimate follow-up

• Appointment confirmations and reminders

• Requests for vehicle information or photographs

• Vehicle service and repair updates

• Payment or deposit information

• Customer-support communications

Promotional messages may include:

• Discounts

• Service specials

• Promotional offers

• Seasonal promotions

• Marketing announcements

Consent to receive SMS messages is voluntary.

Marketing consent is not required to request an estimate, purchase services, or receive services from Veterans Final Touch Solutions LLC.

Message frequency varies.

Message and data rates may apply.

You may reply STOP at any time to unsubscribe from SMS communications.

You may reply HELP for assistance.

Mobile Information and SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers or subcontractors when necessary to support legitimate business operations, including customer service, communications, appointment scheduling, payment processing, and related business functions.

SMS opt-in data, consent records, and text messaging originator information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Cookies and Tracking Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve website performance, and measure marketing effectiveness.

You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Service Providers

We may share information with trusted service providers that assist us with legitimate business operations, including:

• Website hosting

• Customer relationship management

• Communications

• Appointment scheduling

• Payment processing

• Analytics

• Customer support

• Automotive service operations

These providers may use information only as reasonably necessary to perform services on our behalf.

SMS opt-in information and consent are not shared with third parties for marketing or promotional purposes.

Your Choices and Rights

You may request that we:

• Correct or update your information

• Stop certain communications

• Remove you from marketing communications

• Review certain personal information we maintain about you, where applicable

For SMS communications, reply STOP to unsubscribe.

For assistance, reply HELP or contact Veterans Final Touch Solutions LLC using the information below.

Children and Age Requirements

Our services are intended primarily for adults.

You must be at least 18 years old to independently participate in our SMS messaging program or have permission from a parent or legal guardian where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Contact Us

Veterans Final Touch Solutions LLC

Website: https://www.veteransft.com/

Email: info@veteransft.com

Phone: 737-356-2735

Address:
2301 Old FM 440
Killeen, Texas 76549

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